Shipping and Delivery

1. Overview

This Shipping and Delivery Policy applies to all purchases made through www.horrloop.com. By placing an order, you agree to the terms outlined below.

2. Shipping Coverage

We currently ship within India.

3. Delivery Timeframes

• Orders are typically processed within 2–4 business days after confirmation.
• Estimated delivery time is 5–10 business days depending on your location.
• Event kits or merchandise linked to specific events may have fixed delivery schedules, which will be mentioned at the time of registration.

4. Shipping Charges

Shipping charges will be calculated and displayed at checkout. Free shipping may be offered for specific products or promotions, as advertised on the Site.

5. Tracking Your Order

Once your order is shipped, you will receive an email with tracking details. Please allow 24–48 hours for the tracking link to be updated by the courier service.

6. Delays and Exceptions

While we strive to deliver orders on time, delays may occur due to external factors like courier disruptions, weather, or high-demand periods. We appreciate your patience and will keep you informed of any issues.

7. Damaged or Lost Packages

If your package arrives damaged or does not arrive at all within the estimated delivery window, please contact us for assistance.

8. Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.